Business Intelligence Analyst

  • Business Intelligence
  • CBD, Singapore

Business Intelligence Analyst

Job description

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all their voice communications to the cloud and recently embarked on creating products that help companies enhance customer experience at scale. We are proud of the culture we have built, where Toku employees are inspired to Be Bold, Inclusive, Customer Obsessed, and Take Ownership.


So, if you are talented, think you tick most of the requirements, and would love to experience working in a start-up growing at an accelerated speed, join us!


What would you be doing?


You will report to our Business Intelligence Manager. You will be supporting the corporate data strategy and build solutions to provide strategic insights as well as comprehensive solutions to the different business teams.


  • To generate business insights, reports, and analyses for strategic decision making by working closely with stakeholders from different business functions of Toku
  • To develop and maintain Power BI management dashboards and support data visualization needs across business functions
  • Support the delivery of major data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, give recommendations, and create insightful automated reports
  • Be the pioneer for good data practices like robust documentation, versioning, playbooking, processes, and knowledge sharing
  • Train & coach internal stakeholders on effective report and dashboard utilization
  • Support ad-hoc data requests

Job requirements

We would love to hear from you if you have:


  • Minimum 2 years of relevant working experience.
  • At least a Bachelor’s Degree in Statistics, Mathematics, Computer Science, Business Analysis or another analytical field.
  • Ability to write SQL code and familiarity with visualization tools like MS PowerBI or Tableau, knowledge with Python, and Data Warehouse technologies is a plus.
  • Strong verbal and written communication skills.
  • Highly collaborative and experienced with working cross-functionally and with gathering requirements across business teams.
  • Curious and passionate about continuously learning and expanding your technical skills set.
  • Team player with an ability to function effectively in a dynamic, fast-paced environment.
  • Must be based in Singapore.