Sales Operations Specialist

  • Enterprise Sales
  • CBD, Singapore

Sales Operations Specialist

Job description

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all their voice communications to the cloud and recently embarked on creating products that help companies enhance customer experience at scale. We are proud of the culture we have built, where Toku employees are inspired to Be Bold, Inclusive, Customer Obsessed, and Take Ownership.


Who are we looking for?


Toku is currently in a scale-up mode. We want to continue creating momentum for our products in the APAC regions and helping customers with their communications needs. As we expand our enterprise sales team, we are looking for a capable Sales Operations Specialist.

Want to be part of our journey?


What would you be doing?


  • Managing the opportunity lifecycle of Qualified Leads through to Closing Deals.
  • Managing CRM data, regular and ad hoc report creation, and analytics to support Direct Sales and Sales through Channel Partnerships.
  • Working with marketing to ensure that sales enablement material and documents required for presentations and proposals are available and appropriate.
  • Maintain and update documentation on sales processes, relevant sales and partner enablement materials, meeting agendas, minutes, and follow-up actions.
  • Act as chief of staff support Sales Team with follow-up action management and support.
  • Will work closely with Marketing to administer the distribution of inbound and outbound leads to the sales team.
  • Assist in tracking sales to targets for compensation purposes.
  • Defining and following up on sales process steps to improve conversions, shorten sales cycles, and maximize wins.

Job requirements

We would love to hear from you if you have:


  • Recognized degree holder, preferably a business degree, with a minimum 5 years of relevant sales operation experience preferably with SaaS solutions.
  • Holistic knowledge of sales management processes and systems.
  • Strong business acumen & analytical skills to synthesize information into actionable business strategy.
  • Skilled in Power BI, CRM system and Microsoft Business Suite.
  • Possess strong motivation and highly driven to support the team to achieve or exceed overall corporate objectives.
  • Work directly with the models/data, detail-oriented, analytical, and have excellent problem-solving abilities.
  • Exhibits sound business judgment, ability to influence others, and a track record of taking ownership, leading data-driven analysis, and influencing results.
  • Enthusiasm and drive for delivering results.
  • Thrives working in a fast-paced, entrepreneurial environment.
  • Excellent communication skills.


What would you get?

  • Hybrid working environment
  • Training and Development
  • Discretionary Yearly Bonus & Salary Review
  • Healthcare Coverage based on location
  • 20 days Paid Annual Leave (excluding Bank holidays)

If you would love to experience working in a start-up growing at an accelerated speed, and you think you tick most of the requirements, join us!