VP of Engineering

  • Product
  • CBD, Singapore

VP of Engineering

Job description

VP of Engineering

Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all their voice communications to the cloud and recently embarked on creating products that help companies enhance customer experience at scale. We are proud of the culture we have built, one where Toku employees are inspired to Be Bold, Inclusive, Customer Obsessed, and Take Ownership.


So, if you are talented, think you tick most of the requirements, and would love to experience working in a start-up growing at an accelerated speed, join us!


Who we are looking for:


Toku is currently getting into a scale-up mode. We want to continue creating momentum for our products in the APAC regions and help customers with their communications needs. As we expand our Product team, we are looking for a capable VP of Engineering to support our engineers, product managers, and Operations team.


Sounds like you? Read on for more details.


What you will be doing:


  • Lead and work closely with the engineers to develop the best technical design and strategy
  • Own the delivery of various timelines, ensuring that key milestones are met, and deliveries are of the highest quality
  • Establish best practices for software development and encourage their adoption with the team and organization
  • Collaborate with other non-technical stakeholders of the business including Product Managers, Designers, Marketing etc.
  • Mentor a team of talented engineers and work with them to remove any roadblocks
  • Conduct performance reviews and define each individual’s career paths to help them grow within the organization
  • Focus on building software quality and development operations practices

Job requirements

What you bring to the table:

  • Bachelor's or Master’s in engineering, Computer Science, Telecom or comparable field plus advanced business degree
  • 8+ years in enterprise voice, data, and cloud services within a global Tier-1 telecom operator or enterprise service/solutions provider
  • In-depth knowledge of Freeswitch and flavors of other PBX is required
  • Strong practical knowledge of VoIP Protocols SIP, STUN, SDP
  • Exposure to different types of Network switches, routers, and firewalls
  • Knowledge of database SQL (Preferred)
  • Scripting knowledge and experience with tools like Wireshark, SIPP


What you will enjoy at Toku:

  • Hybrid working arrangement
  • Training and development
  • Discretionary yearly bonus & salary review
  • Healthcare coverage based on location
  • 20 days Paid Annual Leave (excluding bank holidays)